Thank you for taking the time to complete our survey. We value your feeback and welcome you to contact us at anytime. Your comments are strictly confidential and are use strictly by our staff to improve our products and services.
1. Are you still using the VENUE Room Layout Software?
Yes
No
1a. If No, can you please provide a brief description as to why?
2. What is your overall satisfaction with the VENUE program?
Very Satisfied
Somewhat Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2a. Do you have a technical support issue that is affecting your satisfaction?
Yes
No
2b. Would you like someone to contact you regarding this issue?
Yes
No
If so, please provide your contact information in the boxes at the end of the survey.
***Please note that we released version 3.7 which provided fixes for all of the support issues that we received.
If you would like to upgrade please provide your contact information at the end of the survey and we will ship the latest version out to you.
3. Compared to the alternative products and services, the VENUE room layout software is?
Much Better
Somewhat Better
About the Same
Worse
Don't Know
4. What is your overall satisfaction with the SUPPORT you received from QE Software?
Very Satisfied
Somewhat Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Not Applicable
5. How often do you use the VENUE program?
Daily
Once a week or more
Once a month or more
Several times a year
Once a year
6. How many events do you design and plan with the VENUE software per year?
7. How long have you been using the VENUE program?
Less than 1 month
1 to 6 months
6 months to 1 year
More than 1 year
8. Would you recommend QE Software's products or services to someone else?
Yes
No
Not Sure
9. Would you purchase additional products from QE Software in the future
Yes
No
Not Sure
10. What do you LIKE about the VENUE software?
11. What do you DISLIKE about the VENUE product?
12. Are there any additional features or functionality that you would like to see included with the VENUE software?
13. What is your overall satisfaction with the iMap program?
Very Satisfied
Somewhat Satisfied
Neutral
Dissatisfied
Very Dissatisfied
14. What do you LIKE about the iMap software?
15. What do you DISLIKE about the iMap product?
16. Are there any additional features or functionality that you would like to see included with the iMap software?
17. Could we use your comments in testimonial articles or on our website for advertising purposes?
Yes
No
If Yes, please provide any testimonials in the box below:
18. Any additional comments?
NAME (Optional)
EMAIL (Optional)
PHONE (Optional)